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Two-step login has been introduced on My RCN web for Norwegian and foreign users

This means that you must log in with your email address, password AND a one-time code.

First login:

  • Log in with your email address and password.
  • Download the Microsoft Authenticator or Google Authenticator on your smartphone.
  • Allow camera under Privacy > Camera > Authentication.
  • Open one of the apps and scan the barcode by clicking on the icon in the bottom right of the app.
  • Enter the one-time code.

The next time you log in to My RCN web

  • Log in with your email address and password.
  • Open the Microsoft Authenticator or Google Authenticator.
  • Find the one-time code for the device in question (e.g. email address/username).

If you do not have a smartphone, use our answer service to contact us. Opening hours: 08:00–15:00.

Messages at time of print 12 June 2026, 17:26 CEST

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