Two-step login has been introduced on My RCN web for Norwegian and foreign users

This means that you must log in with your email address, password AND a one-time code.

First login:

  • Log in with your email address and password.
  • Download the Microsoft Authenticator or Google Authenticator on your smartphone.
  • Allow camera under Privacy > Camera > Authentication.
  • Open one of the apps and scan the barcode by clicking on the icon in the bottom right of the app.
  • Enter the one-time code.

The next time you log in to My RCN web

  • Log in with your email address and password.
  • Open the Microsoft Authenticator or Google Authenticator.
  • Find the one-time code for the device in question (e.g. email address/username).

If you do not have a smartphone, use our answer service to contact us. Opening hours: 08:00–15:00.

Messages at time of print 3 November 2026, 10:50 CET

Important information

We are planning for a scheduled maintenance from 18:00 on Friday 6 November, to 23:00 on Saturday 7 November. During this period, login will periodically be unavailable, and you may experience instability. We apologise for any inconvenience this may cause. We are continuously working to improve the solution and hope you will be patient with us.